Frequently Asked Questions

A Lifestyle-Health Coach empowers you to self-advocate, especially when communicating with health care providers. We collaborate with health care providers to facilitate recommendations. And Health Coaches offer strategies, support, and resources to assist you in reaching your health and wellness goals.

We offer private one on one coaching, group coaching, corporate coaching, healthy shopping store tours, and pantry makeovers. Group coaching programs require a minimum of 5 people.

When you consider whether or not you value your mental, emotional and physical well being, you will determine if you value yourself enough to invest in YOU.

We offer a 15 min complimentary exploratory consultation via phone or video which can be scheduled online. This way you can determine whether or not our services would be a good fit for you BEFORE you schedule a Lifestyle-Health Goals Assessment.

We offer group programs as well as one on one programs. Group programs require a minimum of 5 people.

Unlike personal trainers, who mostly focus on exercise, health coaches cover all aspects of fitness — physical, mental and emotional. As a Lifestyle-Health Coach, our focus is to support clients with sustainable healthy habits like diet, nutrition, exercise, and sleep.

Our coaching service will be ideal for you if you are desiring support to reach your health and wellness goals. You've tried various things and just can't seem to experience that aha moment or that breakthrough. For example, you may desire stress management support, you may struggle with losing weight, you may be plagued with food sensitivities, you may want relief from ongoing digestive issues, you may want relief chronic fatigue or sleep deprivation, you may want to get your anxiety under control, you may want to gain control of your eating habits and redefine your relationship with food. If you want a better quality of life by taking control of your health and you are tired of conventional health practices and are seeking a more sustainable health and wellness regimen. Then a lifestyle/health Coach may just be what you want. As a lifestyle/health coach, we support the mind and body by balancing whole food and life. We help to bridge many gaps in our broken health care system.

Our Lifestyle-Health Coaching Programs lasts for 6 months with the option to renew at the end of the first 6 months.

A Lifestyle-Health Coach is different from a doctor, nutritionist, registered dietitian, counselor, or consultant. Working together, these professions along with a Certified Health Coach can offer more comprehensive and meaningful support than any one profession alone.

Yes, I received my certification training through the Institute of Integrative Nutrition.

The scientific study of hair and scalp disorders.

We offer a 15 min complimentary exploratory consultation via phone or video. The complimentary exploratory consultation can be booked online. This way you can determine whether or not our services would be a good fit for you.

The investment for a Hair and Scalp Analysis is $150.00. There is a $50.00 deposit fee at the time of booking. Balance of $100 due day of Analysis. We offer a 15 min complimentary exploratory consultation via phone or video. The complimentary exploratory consultation can be booked online. This way you can determine whether or not our services would be a good fit for you BEFORE you schedule a Hair and Scalp Analysis.

Various scalp concerns such as hair loss, hair thinning, itchy or flaky scalp, or excessive breakage. If you have been experiencing hair loss for10 years or longer our Health Coaching services may be a good place to start.

Deposits can be made online when you schedule your Hair and Scalp Analysis appointment.

The cost of treatment differs from individual to individual. Each treatment program is customized for that individual needs. It depends on the concerns the client is experiencing. Treatment plan options and costs will be discussed during the Hair and Scalp Analysis.

A Hair and Scalp Analysis or General Hair Care Assessment is required before any services are rendered. Please go to the scheduling page to book your 15 min complimentary exploratory consultation via phone or video. The complimentary exploratory consultation can be booked online. This way you can determine whether or not our services would be a good fit for you BEFORE you schedule any services.

The consultation typically lasts for an hour. The detail and thorough examination of the hair and scalp is performed using a digital microscope while magnifying the hair and scalp to see things we can’t see with the plain eye. We also gather vital information from our intake forms such as family history, dietary history, and health history. Our objective is to identify what type of hair and scalp concerns you are experiencing to determine if it is treatable and what methods of treatments we would recommend for you. We also perform a wellness assessment to help determine what imbalances you have within your body systems. Please go to the scheduling page to book your 15 min complimentary exploratory consultation via phone or video. The complimentary exploratory consultation can be booked online. This way you can determine whether or not our services would be a good fit for you BEFORE you schedule a Hair and Scalp Analysis.

6 months to a year. It depends on the needs of the client.

No, it is noninvasive. We use a digital microscope to analyze the hair and scalp.

It depends on how consistent and committed you are to following all recommendations during the program. We recommend giving your scalp and body a least six months to respond to the regimen. Remember the problem did not occur overnight.

We see some clients twice a week and some we see twice a month. Your frequency will be determined during the consultation.

We do not claim to grow hair but we support your scalp and body in creating the right environment to encourage hair to grow and overall wellness. By creating balance internally as well as externally to allow the body to do what it is designed to do.

Yes. However, it varies from individual to individual. And typically the client that follows the recommendations has better results.

Hair and Scalp Analysis and General Hare Assessments are performed on select Mondays. Please go to the scheduling page to book your 15 min complimentary exploratory consultation via phone or video. The complimentary exploratory consultation can be booked online. This way you can determine whether or not our services would be a good fit for you BEFORE you schedule a Hair and Scalp Analysis or General Hair Care Assessment.

This assessment helps eliminate the guesswork in choosing an effective wellness program. You will know what your body needs. Therefore you will not waste money on products that your body can not and will not assimilate.

No, this is an excellent device to help clients decide what wellness products their body prefers to help maintain optimum body health.

Yes, we have over 30 years of experience in the cosmetology industry. We are licensed cosmetologists that have invested countless hours in receiving additional training in the study of hair and scalp disorders and the wellness industry.

Unfortunately, we do NOT service children at this time.

Unfortunately, no we do not accept insurance at this time.

We saw a need that was not being addressed. Initially, we had no idea what to do with clients experiencing alopecia, dermatitis, psoriasis and so forth. So we decided to get additional training to equip us with the proper understanding as to how to identify and treat disorders of the hair and scalp.

No, our treatment program will NOT be a good fit for everyone.

This Assessment is designed for clients NOT experiencing hair and scalp concerns. Your focus is to maintain the health and integrity of your hair. We will observe the condition of the hair and scalp and make recommendations as to what hair maintenance services, hairstyles, and hair products, will be best suited for your hair needs. We will discuss hair and health history and recommend a schedule for all hair maintenance services. Please go to the scheduling page to book your 15 min complimentary exploratory consultation via phone or video. The complimentary exploratory consultation can be booked online. This way you can determine whether or not our services would be a good fit for you BEFORE you schedule a General Hair Care Assessment.

Sunday: CLOSED, Monday: Consultations Only, Tuesday: CLOSED, Wednesday:10 am - 6 pm, Thursday: 10 am - 6 pm, Friday: 9 - 5:30 pm, Saturday: 9 - 3 pm. Hours may vary and are subject to change.

Please arrive at least 10 minutes prior to your service. This will allow you time to unwind and prepare for your service. All new clients are to complete their intake form online. To assure that our staff stays on schedule and provides the utmost service for our clients, it is imperative for clients to arrive on time. We cannot guarantee services to clients who arrive 15 minutes or more later than their scheduled appointment time, we may have to render partial service or reschedule services.

A credit card on file is required for clients scheduling services. Due to the exclusiveness of these appointments, clients are asked to cancel or reschedule 72 hours prior to their scheduled time. Failure to cancel within 48 hours will result in your credit card being charged for the full service. Additionally, failure to show up for regular hair services will result in a prepayment of future appointments until restitution has been made for the missed appointment.

We accept Cash, Visa, MasterCard, Discover, American Express, Paypal.

Yes. Gift Cards are non-transferable and cannot be redeemed for cash. Our Gift Cards expire exactly one year from the date of purchase. Gift Cards must be presented at the time of your appointment for payment. BUY NOW: https://hairwellnessgroup.com/GC

To respect the comfort of all guests, children are not allowed. We do not currently provide services for children. We do offer services to young adults 18 yrs and older.

The Hair Wellness Group reserves the right to refuse service to any client for improper conduct. Inappropriate conduct or language during a service will result in the termination of the service. We reserve the right to define inappropriate conduct or language

Deposits are non-refundable and non-transferable.

We want our clients to relax and rejuvenate, so we ask that you please turn down or vibrate your devices while receiving services.

For your convenience, our retail counter is equipped with the same high-quality professional products used for our services. These products make great personalized gift baskets.

DoTERRA, Zoya, Earth Therapeutics, Bio Coffee, Earth Girl Naturals, Design Essentials, Trichopure (formerly Scalpure), Revitalize Products of Nature, Stash, Nature Sunshine, Source Naturals, Thayers, Dr.Bronner's, Wave by Design, DeccaPlus, HLCC, Various Wellness tools and supplies, and Various hair tools and home hair care maintenance.

Retail Shoppers are welcomed to come by. NO walk-ins for Consultations or Hair Services. If you plan to stop by to see our facility Wednesday - Saturday, we would ask that you please CALL or TEXT us at 334.520.0767 beforehand to let us know that you would like to stop by because our policy is to only allow clients that we recognize (for safety reasons) to enter our facility. That way we are able to identify you as a possible new client.

We currently utilize a fully automated phone system. When you call, please feel free to leave your message on our automated phone system. Someone will be in contact with you within 24 hrs. We can also be reached via TEXT at 334.520.0767 or Email: [email protected] We are a small but highly efficient team. Your patience is greatly appreciated.

Please contact us at [email protected] to discuss your product volume needs.

Our turnaround time is 1-3 days after the order is received. Please refer to the tracking information sent with shipping confirmation. The actual delivery depends on the USPS shipping class selected. Keep in mind that Priority Mail is not a guaranteed date-specific delivery service. Since most Priority Mail packages are delivered within 2 days, the USPS has added estimated delivery dates on the shipping label to help communication between the shipper and the package recipient. Delivery date estimates are based on where the package is being shipped from and where it is being delivered to.