Frequently Asked Questions

Find quick answers to common questions about our products and services. For more help, feel free to contact us!

What is The Hair Wellness Group?

THWG is a one-stop shop for all your hair and scalp health needs. We offer educational resources, high-quality products, and interactive workshops designed to empower you to achieve your hair goals.

Since your location is closed, how do I access your services?

While our physical location is no longer operational, we've transitioned all our services online! You can explore our product collections, browse workshop offerings, and access informative articles from the comfort of your home.

What are the benefits of attending a THWG workshop?

Our workshops are designed to be informative, engaging, and action-oriented. You'll gain valuable insights from industry experts, learn practical strategies for your specific hair concerns, and develop a personalized plan for achieving healthy hair and scalp.

What kind of hair and scalp products do you offer?

We offer a curated selection of top-rated hair, body, wellness, and skincare products. We've meticulously chosen these products for their effectiveness and commitment to quality ingredients.

How do I choose the right products for my hair and scalp?

We recommend browsing our product collections and reading the detailed descriptions. If you have specific concerns, consider attending a workshop or scheduling a consultation with a THWG expert for personalized recommendations.

Do you offer returns or exchanges on products?

We do! Please refer to our Returns & Exchanges Policy for details on eligibility and procedures.

What topics do your workshops cover?

We offer a variety of workshops across three categories: Hair & Scalp Therapy, Wellness, and Self-Care. Specific topics include hair loss solutions, managing dandruff, embracing curly hair, stress management for healthy hair, and building self-care routines.

Are the workshops live or pre-recorded?

We currently offer live and interactive workshops led by industry experts. This allows for real-time Q&A and personalized interaction.

How much do the workshops cost?

Workshop prices vary depending on the topic and duration. Please visit our workshop page for detailed pricing information.

Do you offer consultations with hair and scalp experts?

Yes! We offer consultations where you can receive personalized advice on product selection, self-care routines, and achieving your specific hair goals. Schedule your consultation today!

How can I stay updated on new products, workshops, and special offers?

Join our email list to receive updates and exciting announcements directly in your inbox! You can also follow us on social media for the latest news and hair care tips.