The Hair Wellness Group Privacy Policy

Effective Date: January 1, 2024

The Hair Wellness Group ("THWG", "we", "us", or "our") respects the privacy of our users ("you" or "your") and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the "Website") or use our services (the "Services").

Information We Collect:

We collect several types of information when you use the Website and Services:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, billing and shipping address, and any other information you voluntarily provide to us.

Usage Data: This includes information about your activity on the Website and Services, such as the pages you visit, the products you browse, the workshops you register for, and your search queries.

Device Information: This includes information about the device you use to access the Website and Services, such as your IP address, browser type, operating system, and device identifiers.

How We Collect Information:

We collect information through various methods when you use the Website and Services:

Directly from You: You provide us with personal information when you create an account, register for a workshop, make a purchase, contact customer service, or subscribe to our email list.

Automatically: We collect usage data and device information through cookies and other tracking technologies.

How We Use Your Information:

We use your information for the following purposes:

To provide and improve the Website and Services

To process your orders and transactions

To send you marketing communications, such as newsletters and promotional offers (with your consent)

To respond to your inquiries and requests

To analyze trends and user behavior

To personalize your experience on the Website and Services

To improve the security and functionality of the Website and Services

To comply with legal and regulatory requirements

Sharing Your Information:

We may share your information with third-party service providers who help us operate the Website and Services, such as payment processors, email marketing providers, and data analytics providers. We will only share your information with these providers to the extent necessary to perform their services.

We may also share your information with third parties if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a legal process, protect our rights, or protect the safety of others.

Your Choices:

You have choices regarding your information:

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

You can manage your cookie preferences through your browser settings.

You can access and update your personal information through your account settings.

Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children's Privacy:

The Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will delete any personal information we have collected from children under 13.

Links to Other Websites:

The Website and Services may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites before you provide any personal information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically to stay informed about updates.